Difficulty paying

We can offer lots of advice and support if you’re struggling to find the money to pay us, so please get in touch with us so we can talk through the options.

If you’re struggling to pay us, we’d rather work with you to help you stay in your home than take court action. However, we will take action against customers who don’t pay on time and those who choose not to work with us.

Problems paying us?

Do you need FREE debt and benefits advice?

Then call us now on 0333 400 8244. Our debt and benefit advisor can visit you in your home. All advice is confidential.

Watch out, loan sharks

Loans sharks charge extremely high interest rates, trading illegally and causing you to fall into further debt.

We work in partnership with local credit unions which can provide emergency low interest loans.

They do a financial assessment to see if you can afford to pay the loan. Contact us to find out more.