Live the life you want, safe in the knowledge that help is on hand whenever you need it.
Connected Living - Locate gives you and your loved ones peace of mind to help you stay active, happy and living independently.
Expect only the very best - We are experts in what we do and have years of experience and knowledge to help you or your loved one live safe and well
We are here for you - Our people are the best, friendly and reassuring, We are here for you whenever you need us, day or night
How does Locate work?
Connected Living - Locate speaks to make things easy. It tells the time and reads notifications. When needed most, Locate sends a SOS message to our monitoring centre or your chosen contacts.
We'll find you
Locate is a GPS solution so your location can easily be found. We’ll share your location with your contacts through a digital map. Rest assured, help will soon be on the way.
How much does it cost?
£25.00* per month, plus Aster connect £60.00* (installation and registration)
*all price are subject to VAT, you’re likely to be exempt from VAT if you have a long-term illness or are disabled.
Accredited and audited by the Telecare Services Association (TSA).
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Please complete our request a call back form and a member of the team will get back to you as soon as possible.
WANT TO KNOW MORE
Frequently asked questions
You’ll qualify if you have a disability or a long term illness.
Yes, but the good news is, our contract is for a minimum period of one month, and that is it, so you mustn’t worry about being stuck in a contract that you can’t get out of. We have no hidden agenda’s, we pride ourselves on being upfront and honest. We ask you to sign an agreement and information sheet which gives us permission to hold your records securely and confidentially.
We ask all our customers to pay by direct debit, one month in advance. This makes it easy for you as you won’t have to worry about paying your bill each month as it is collected automatically. If you don’t have a bank account, don’t worry, you can call us each month to pay over the phone, you can pay using a payment card or you can pay by invoice.
The call handler will know something has happened and call your contacts or the emergency services.
You don’t need to have contacts. In an emergency the call handler will call the emergency response service.
We recommend our GPS digital device that monitors and locates the wearer.
No problem at all, give us a call on 0333 400 8299 anytime between 9am-4.30pm Monday to Friday and we can help you with any concerns that you may have.
Need to give us a ring?
0333 400 8299
You can phone us on this number Monday to Friday 9am to 4.30pm.